Support

Help & support

Need help with OttoSocial? We're here for setup, billing, X connection issues, and autopilot questions.

Contact

Email: support@ottosocial.org

We typically respond within 1–2 business days.

Common topics

Before reaching out, check these resources:

• Docs & guides — setup, Smart Timing, content types, and troubleshooting.
• Pricing — plans, add-ons, and billing FAQ.
• Dashboard → Setup — connect X, brand voice, and autopilot settings.

Billing & subscriptions

Manage plans and add-ons from the Dashboard → Upgrade tab on the web. For App Store or Play Store billing questions, include your receipt and account email.

Report abuse

To report spam, policy violations, or security concerns, email support@ottosocial.org with details and relevant links.